Highland Security is a locally owned and operated company based in Northeast Ohio. We understand the local community and are helping to protect those in need, because they are our neighbors.
Unlike other security companies out there, we can provide systems to those who may not qualify for an alarm system from other dealers. Your security actually means something to us, because our backyard, is your yard. We will work with you to find a system that can meet both your needs, and your budget.
We only use industry leader, Honeywell for our security systems. We take your security seriously, and do not use cheaper off-brand equipment.
Highland Security guarantees all of their alarm systems by offering a LIFETIME WARRANTY on all monitored security systems.
Monitronics International, our monitoring partner, has received the highest rating possible, a 5 diamond rating by the Central Station Alarm Association.
What this means is that our operators have been trained and certified to respond to an alarm emergency. We average a 22 second response time to alarm events. The lowest in the industry. Monitronics customer service also has a stellar record, with 95% of all customer service related calls solved on the first call.